Overview

MIORBIT is to collect Grievances faced by beneficiary while interacting with MPBCDC. Grievance shall only be entertained if the complaints are related to MPBCDC Scheme/ Process/ Advertisement. Additionally, in case the name and address of the complainant are not as per the Aadhaar, then any such complaint shall be rejected by MPBCDC.

MiORBIT act as a channel to register the Issues/ Concerns / Problems/ Complaints of the existing beneficiaries
Create a ticketing system to capture the grievances.
Track the Workflow and progress on the grievances raised
Make the redressal system transparent.

User / Beneficiary

Complainant
District Manager (DM)
Regional Manager (RM)
Committee Representative (CR)

Hierarchical Structure

नोंदणी / Registration लॉगिन करा / Login

Circular 5th July 2022

Vision

Upliftment and Welfare of the Backward Classes at their own or in collaboration with the government and partner organizations.

Mission

Provide technical assistance to the backward class citizens to raise their grievances while dealing with MPBCDC

Salient Features

Internet Based Online System.
Developed with latest tools and technologies.
Open Source Software and Frameworks are used.
Data Driven Website with Dynamic Contents
Content Management System (CMS)
Administration Control Panel is available
Dashboards for DM and RM etc.
SMS / Email Intimation System
Complaint Status is Available
Documents Upload facility to support the complaint
Multiple complaints from same user

Head Office

Juhu Supreme Shopping Centre, Gulmohar Cross Road No 9, J.V.P.D.Scheme, Juhu, Mumbai-400049.
Telephone Number: 26200351/26202852, Fax Number 022-26705173 E-mail: mahatma.phule@yahoo.in

Registered Office

2nd Floor, Thakurjee House, Shurji Valabh Marg, Balard Estate, Mumbai-400001
Phone Number 22621931/22621934, E-mail: regionofficemumbai21@gmail.com

MiOrbit

MiOrbit

MiOrbit

MiOrbit

Overview

Vision

Mission

Salient Features

Head Office

Registered Office