Overview

MIORBIT is to collect Grievances faced by beneficiary while interacting with MPBCDC. Grievance shall only be entertained if the complaints are related to MPBCDC Scheme/ Process/ Advertisement. Additionally, in case the name and address of the complainant are not as per the Aadhaar, then any such complaint shall be rejected by MPBCDC.

  • MiORBIT act as a channel to register the Issues/ Concerns / Problems/ Complaints of the existing beneficiaries
  • Create a ticketing system to capture the grievances.
  • Track the Workflow and progress on the grievances raised
  • Make the redressal system transparent.

User / Beneficiary
  • Complainant
  • District Manager (DM)
  • Regional Manager (RM)
  • Committee Representative (CR)

Hierarchical Structure

नोंदणी / Registration लॉगिन करा / Login

Vision

Upliftment and Welfare of the Backward Classes at their own or in collaboration with the government and partner organizations.


Mission

Provide technical assistance to the backward class citizens to raise their grievances while dealing with MPBCDC


Salient Features

  • Internet Based Online System.
  • Developed with latest tools and technologies.
  • Open Source Software and Frameworks are used.
  • Data Driven Website with Dynamic Contents
  • Content Management System (CMS)
  • Administration Control Panel is available
  • Dashboards for DM and RM etc.
  • SMS / Email Intimation System
  • Complaint Status is Available
  • Documents Upload facility to support the complaint
  • Multiple complaints from same user




Shri Eknath Shinde
Honorable Chief Minister
Government of Maharashtra
Honorable Minister of Social Justice
and Special Assistance
Honarable Minister of State for
Social Justice and Special Assistance


        Shri. Bipin Shrimali (IAS)
             Managing Director

            Shri. Prashant Gedam
          General Manager - Admin
 

Head Office

Juhu Supreme Shopping Centre, Gulmohar Cross Road No 9, J.V.P.D.Scheme, Juhu, Mumbai-400049.
Telephone Number: 26200351/26202852, Fax Number 022-26705173 E-mail: mahatma.phule@yahoo.in

Registered Office

2nd Floor, Thakurjee House, Shurji Valabh Marg, Balard Estate, Mumbai-400001
Phone Number 22621931/22621934, E-mail: regionofficemumbai21@gmail.com


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